Shipping policy

Deliveries within Perth metro are hand-delivered by us. Same-day delivery is available for Perth metro suburbs within 35km of the Perth CBD when you order before 12pm. Same-day delivery is subject to availability.

Deliveries to regional WA and other Australian states are sent via a trusted courier or Australia Post. Delivery times may vary depending on your location.

You’re also welcome to collect your gift hamper from our premises in Bayswater, WA. If you wish to collect, please contact us via email to arrange a collection time and receive our pickup details.

Delivery rates

*Delivery times are approximate and our trusted couriers will endeavour to meet this timeframe as they are influenced by road and weather conditions. In some cases a delivery may arrive earlier than stated, but no liability is accepted for deliveries arriving later than stated.

We typically provide the authority to leave (where safe and possible) the gift hamper at your recipients home if unattended, or with a colleague or reception at their workplace if they are unavailable.  Discretion is used when leaving parcels, if they deem it be unsafe, or it is unable to be left due to security gates and the like, then a card will be left to collect the parcel from their local post office or in some cases re-delivery is arranged.  The exception to this rule is for parcels containing alcohol as these gifts must be signed for due to liquor regulations.